Zero-code Customer Experiences.
Built on Salesforce™
FieldKo Kinetics is the first hyper-personalised customer experience solution built natively on Salesforce. Designed to make your most important customer touch points frictionless and actionable.
Pre-built questions to capture customer information that can be used to create dynamic customer experiences
Create new customer experiences with our easy to use, point and click form builder
Send personalised customer experiences by email or SMS text message
Automatically trigger customer experiences to be sent based on predefined business processes
Provide your customers with a simple way to engage with links that can be accessed on any device
Develop a deeper understanding of your customers in real time and drive better business outcomes
Leverage our pre-built components to rapidly build interactive customer experiences. Collect the customer information you need to drive your business forward and form deeper relationships with your customers including: feedback, photos, provide their GPS location and more.
Build your customer experiences without a single line of code. Kinetics Builder provides step by step guidance for you to be able to design your customer experience in a few easy clicks.
Send personalised customer experiences to your customers by email or SMS text message. Use standard Salesforce views and reports to segment and target your customers and send to one or many in just a few clicks.
Engage your customers at key business milestones by triggering automated customer experiences based on your business processes. Leverage standard Salesforce Process Builder or Flow to automate customer engagement at key moments such as closing a Case.
Every Kinetic customer experience is a secure and unique link that can be sent by email or SMS text message. Each customer experience is designed to make it easy for your customer to engage with your company at key moments.
Develop a deeper understanding of your customer through real-time visibility across their feedback at your most important customer touch points.