Our Solutions

Zero-code engagement platform for the most important moments in your customer's journey.
Built natively on Salesforce™

 

CSAT and NPS

Engage your customers at key points in their customer journey to collect customer satisfaction and Net Promoter Score™ (NPS) data points. Understand customer sentiment in real-time.

Customer Onboarding

Improve your new customer onboarding experience by enabling them to submit their information directly from their mobile device. Collect data including photos, documents and geolocation.

Self Service

Provide frictionless channels for your customers to engage with your company to enable self-service. Allow customers to update their preferences and share information in a structured way that can trigger follow on processes directly in Salesforce.

ID Verification and KYC

Eliminate paper-based forms and manual processes in your identity and verification workflow. Enable frictionless customer experiences that allow the secure upload of identity documentation directly in to Salesforce.

 

CSAT and NPS

Understand customer sentiment at key moments in your service lifecycle and enable 'end-to-end' visibility. Collect Customer Satisfaction and Net Promoter Score information for every closed Case in Salesforce or configure exactly to meet your customer service reporting needs.

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Customer Onboarding

Provide new customers an onboarding experience that is easy and perfectly aligned to your business process in Salesforce. Configure workflows to automatically send a Kinetic Link to onboard a new customer at key moments in your sales cycle based on the Opportunity stage.

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Self Service

Provide your customers with an easy way to update their preferences and provide feedback at key points in their customer journey to enable frictionless customer service.

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ID Verification and KYC

Allow your customers to share their sensitive documentation simply and securely. Collect the information you need to meet your compliance requirements all done directly in Salesforce.

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Ready to get started?

Try free for 30 days

Our team will help you get started and answer any questions you may have.
Start now and be up and running with your first Kinetic Form in minutes.