Add On Pricing
Our add on offerings help you do more with FieldKo
Additional Recording Hours
Add on more recording hours as needed
100 Hours
US$2.00 per hour
- Available across all users
- Summarisation
- Meeting Metadata
- Sentiment Analysis
- Topic Detection
500 Hours
US$1.50 per hour
- Available across all users
- Summarisation
- Meeting Metadata
- Sentiment Analysis
- Topic Detection
1,000+ Hours
Speak to Sales
- Available across all users
- Summarisation
- Meeting Metadata
- Sentiment Analysis
- Topic Detection
- PII Redaction
- Roll over unused hours
Sandbox Pricing
Each FieldKo org comes with 25 Developer and 1 Partial Copy Sandbox as standard. Additional Sandbox environments can be purchased as required.
Developer Pro
5% of ACV
Use a Developer Pro sandbox to handle development and quality assurance tasks and for integration testing or user training
- 1 day Refresh Interval
- 1GB Data Storage
- 1GB File Storage
- Metadata only is copied
Partial Copy
20% of ACV
Use a Partial Copy sandbox for quality assurance tasks such as user acceptance testing (UAT), integration testing and training
- 5 day Refresh Interval
- 5GB Data Storage
- File Storage same as Production org
- Metadata and sample data is copied
- Sandbox Templates
Full Copy
30% of ACV
User full sandboxes to support performance testing, load testing, and staging. Full sandboxes are a replica of your production environment
- 29 day Refresh Interval
- Data Storage same as Production org
- File Storage same as Production org
- Metadata and all data is copied
- Sandbox Templates
Community Cloud Pricing
Create secure websites, portals, and apps with connected data using our no code Community Cloud
FieldKo Customer Community
US$5
per member per month
Quickly build connected customer portals, service communities and help centres
- Digital Experience Management
- Customer Service & Account Portal Templates
- Knowledge
- Inspection Management (read only)
- Lightning Flow Automation
- Standard support
FieldKo Customer Community Plus
US$12
per member per month
Deliver complex portals with advanced sharing, delegated administration, reports and dashboards
- Digital Experience Management
- Customer Service & Account Portal Templates
- Knowledge
- Inspection Management (read only)
- Lightning Flow Automation
- Roles & Advanced Sharing
- Delegated Administration
- Customisable Reports & Dashboards
- Standard support
Got questions?
How does the Free Trial work?
The FieldKo free trial lets you dive right into all of the great capabilities of FieldKo for 30 days. See what it’s like to use manage inspections, resolve issues and develop a Customer 360 view all at no cost.
Are there upfront costs or additional fees?
FieldKo has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Contact us to find out how we can help.
How long are your contracts?
All contracts are for a minimum of 12 months.
Can I upgrade or add more products later on?
Yes, so long as your Annual Contract Value remains the same or greater.
Are there any prerequisites for Community Cloud?
Yes, you need to have FieldKo Audit Core licenses before you can add Community Cloud licenses.
What is a Member? What is a Login?
Members are for frequent users of a Community. Logins are for infrequent users of a Community.
What are login-based licenses?
Each Community license can be either a member-based license or a login-based license. To use a login-based license, you first purchase a specific number of logins to be used every month. External users associated with that license consume one login each time they log into a site. However, logging in multiple times during the same day still only consumes one login and, once logged in, switching between sites doesn’t consume extra logins. This type of login is referred to as a daily unique login.
How are login overages calculated?
Login overages are calculated over a 12-month period from the start date of the contract. Entitlements roll over from month to month. If you purchase 1,000 monthly logins, you are entitled to a total of 12,000 annual logins.
How can I monitor your login consumption?
You can monitor your login consumption checking the Login History table. In Lightning Experience, Setup | Identity.